Less than a year after the phone was released, some users complained that the coating was particularly in the screen areas most used for scrolling and in some cases on the edges He stated that he started to rob.
@xeetechcare, an Some users use their phones They do not come into contact with objects such as keys or coins, Therefore, he stated that this damage was not normal. Several other users shared photos of minor scratches on the screen due to the soft and delicate coating. All these issues raise questions about the durability of the anti-reflective coating.
Samsung has not yet made a statement about this problem. Users wonder whether this type of damage is covered by warranty. Previously on Samsung Community peeling off oleophobic coating There were reports about it. However, the company He refused to cover it under warranty, citing it as natural wear and tear.
For this reason, users are advised to pay extra attention to their screens. of the screen Cleaning only with a microfiber cloth and any damage that may cause further damage to the coating. not using cleaning solution It is recommended. Using screen protective glass or film can help prevent damage, but in this case, the anti-reflective coating will be ineffective. Therefore, users have to make a choice between protecting the screen and image quality.
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