‘Right of withdrawal’ statement from the Ministry of Commerce
See Full Size
In the statement made by the Ministry, it was stated that “The news that the right of withdrawal regarding certain purchases made over the Internet has been abolished, which comes to the fore from time to time, does not reflect the truth.”
Ministry of Commerce said, “The decision to implement the articles regarding the change in the right of withdrawal in the products in question has been postponed to January 1, 2026, according to the ‘Regulation on Amendments to the Distance Contracts Regulation’ published in the Official Gazette on August 10, 2024.” he said.
Complaints poured in to Hepsiburada and Trendyol in November!
What will change on January 1, 2026?
There is no regulation regarding the removal of the right of return for online shopping. by ministry of commerce to January 1, 2026 When the postponed regulation comes into force, if customers return the product they purchased online due to the right of withdrawal, shipping fee will have to pay. Customers will have to pay the shipping fee for arbitrary returns such as not liking the product or placing the wrong order. If defective goods or wrong products are sent, the shipping fee will be paid by the seller.
This news our mobile application Download using
You can read it whenever you want (even offline):
