In recent years, we have frequently brought to the agenda the price increases made by telecommunication operators and internet service providers that exceed inflation rates. Complaints made by users on social media grew like an avalanche, but operators continued to increase their prices and surprise users with exorbitant increases at the end of their commitments.
As the reactions grew, the tactics of the operators began to change. A new method has been on the agenda lately. This time, users are called before their commitment period ends and they are warned that they may encounter very high prices at the end of the contract. With this method, which seems very innocent at first, they can sell the increased tariff at a discount to a user who has a 6-month contract and pays a low fee. In other words, by pointing out the price increase that will come in 6 months, they are “showing death to the users and making them agree to malaria”.
In this case, the user actually switches to the increased tariff while he still has a contract, thinking that it is for his own benefit.
This method, which has been used by operators who have been using such a method for a long time, has gained a large place in social media with the high increase in prices and the awareness of users.
Journalist Alaattin Aktaş also published a post on his social media account drawing attention to this situation. In his post, Aktaş said, “All three operators call their subscribers before the end of the commitment period and offer new contracts, supposedly in their favor. This has been the case for years. It is claimed that the fee will increase significantly at the end of the contract and that an advantage will be gained with the renewal to be made in advance. Thus, the contract period is actually six to seven months from twelve months.” If managed prices are to be increased in line with inflation, they should start from two public operators and prevent them from calling their subscribers. “It shouldn’t be at an insane level,” he said.